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5 Simple Steps To Writing A Concise Job Description

The job description is a critical document for every position. A good job description performs a number of important functions:

  • It describes the skills and competencies that are needed to perform the role;
  • It defines where the job fits within the overall company hierarchy;
  • It is used as the basis for the employment contract; and
  • It is a valuable performance management tool.

This article outlines how to write a job description that is clear, concise and accurately defines the role – in 5 simple steps.

Free Guide: This article outlines how to write a job description that is clear, concise and accurately defines the role – in 5 simple steps. Download Now!

1. Job title

The first fundamental element of the job description is the job title. A good job title will have the following qualities:

  • It accurately reflects the nature of the job and the duties being performed
  • It reflects its ranking order with other jobs in the company
  • It does not exaggerate the importance of the role
  • It is free of gender or age implications
  • It is generic enough that it can be compared to similar jobs in the industry for the purposes of equity in pay and conditions
  • It is self-explanatory for recruitment purposes (in most online job searches, the job title is the main keyword searched).

An example of a good job title is ‘Parking Inspector’. An example of a bad job title for the same position would be ‘Council Enforcement Officer’. This title gives you no indication of what is being enforced. In this case, the word ‘parking’ would be a mandatory requirement in the job title.

2. Duties

The job description should contain a list of the duties and responsibilities associated with the role, along with the amount of time expected to be dedicated to each task.

This should be represented as a percentage (i.e. filing 20%, data entry 40% etc). Descriptions of duties should be no more than two or three sentences in length and should be outcome-based, containing an action, an object and a purpose (eg ‘compiles monthly reports to allow monitoring of the department’s budget’).

The list of duties and responsibilities will vary in length, but as a rule, should be as short as possible, otherwise the document becomes an operational manual rather than a job description.

Roles in smaller companies (eg office manager) may have more tasks associated with them, due to their ‘all rounder’ nature, but you should still aim to keep your list to around fifteen tasks and preferably less.

3. Skills and competencies

Skills and competencies should be listed separately from each other, as they are two quite separate things. Skills are activities the candidate can perform based on what they have learned in the past, or from qualifications they have obtained.

Competencies are the traits or attributes you expect the candidate to display in the role. An example of a skill is the ability to give effective presentations. It is a skill that can be learned through study and practice.

An example of a competency, on the other hand, is strong communication, which is an innate characteristic displayed by a person. The modern trend towards competency-based job descriptions means extra weight is given to behavioural competencies such as leadership, teamwork, flexibility, communication and initiative.

4. Relationships

It is important to include reporting lines and working relationships in your job description.

Reporting lines clarify the responsibilities of the position by showing who the candidate reports to and who reports to them. This is important, not only in relation to compliance issues, but also to give the candidate an insight into the hierarchical structure of the organisation and how their position fits into it.

Working relationships are the people and departments the position requires the candidate to work closely with. It is a good idea to give an indication of the size of such departments and the extent of interaction.

An organisational chart is a good way to represent relationships in a job description, with vertical lines between boxes demonstrating reporting lines and horizontal lines showing working relationships.

5. Salary

Rather than assigning a particular salary to the position, work out a salary range to include in the job description that is competitive with similar positions in other organisations and allows for variations in education and experience.

Obviously, this would need to be updated from time to time, in line with changing pay scales.

In closing…

A good job description is much more than a laundry list of tasks and responsibilities.

If well written, it gives the reader a sense of the priorities involved. It not only provides a clear picture of the position for potential candidates, but is also a useful tool for measuring performance and a vital reference in the event of disputes or disciplinary issues.

So, the more accurate you can make a job description upfront, the more useful it will become in the future.

Paul Slezak

Cofounder at RecruitLoop. I've been a hands on recruiter, manager, trainer, coach, mentor, and regular speaker for the recruitment industry for nearly 25 years. Follow me @paul_slezak.

  • Reachoutlove

    Hmmmm,learnt a lot ,difference between skills and competency

    • Brent Bates

      I don’t know that I agree with communication being considered a competency, as opposed to a skill. Nobody was born speaking perfect English. It’s a skill that is developed and can be improved over time with correction, practice, and education.

      • Richard

        Communication is about far much more than speaking English, or any other language. Verbal communication accounts for as little as 7% (depending on who you read).

  • eng cck

    how about the education and required past job experiences ? where should these be mentioned at ?

    • Annie

      I need help I am really trying to write a job description and I just can’t figure it out and I am getting very frustrated

    • Tobias Cutton

      It will be under competencies. Your educational knowledge and other training will determine your competency.

  • This is all sound advice. The more clear you are about what you need this new job/role to accomplish, the less time you’ll waste later trying to “make things work.” Another good idea is to look at sample job descriptions for similar positions at other companies. For those who are interested, at Growing Your Biz, we have a growing collection of free sample job descriptions that you can download and tweak:

  • wonder

    what element make up a bad job description

    • Rachel

      Misspelled words and incorrect grammar, for one.

      • Grant Moss

        Thanks Rachel, that was helpful.

  • Marsha Wynn

    My colleagues were needing a form this month and encountered a website that has a searchable database . If you have been needing it too , here’s

  • Richard Anderson

    This is perfect! One size simply doesn’t fit all these days and companies need to make a conscious effort to stand out just as much as applicants do. I recently started using at our company. It’s a great way to deal with difficulties that most people face when writing a job description. It walk you through short ten minutes process and by the time you’re done you have a perfect job description that’s ready to share or post where ever you like.

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