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Jennifer Lee

Jennifer Lee

Sydney, New South Wales

I am a proactive, responsive and results-oriented recruiter with 10+ years spent matching ideal candidates with hard-to-fill roles.

Focus
Customer Support Marketing Technology
Hourly rate
150 AUD
Avg project cost
$3,000
4 reviews
Fully verified
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My Recruiting Experience

Experience:
I have recruited technology professionals at various levels to work on projects with a digital transformation component, particularly with a focus on the areas of Salesforce.com, CRM and user experience (UX). I have placed front end (HTML, CSS, javascript) and backend developers (Java, C++, Apex) as well as Salesforce experts (configurators and administrators), user experience (UX) and user interface (UI) designers
Roles hired:
Salesforce Consultant Salesforce Configurator Salesforce Developer Front End Developer UX/UI Designer Senior UX Designer
Clients:
The Customer Experience Company
Experience:
I have recruited extensively in the area of management consulting, particularly with a focus on customer experience (CX), user experience (UX), design thinking and service design. I work collaboratively with my clients to dig deep into their business requirements and I take special care to find them the candidates with not only the best technical skills for the role but those who are also the right cultural fit for their organisation. My main focus is on making placements that are set up for long term success.
Roles hired:
Senior UX Consultant Client Executive Customer Experience Manager Senior Experience Designer Associate Director - CX
Clients:
The Customer Experience Company
Experience:
I have recruited extensively in the area of management consulting, particularly with a focus on marketing, customer experience (CX), user experience (UX), design thinking and service design. I work collaboratively with my clients to dig deep into their business requirements and I take special care to find them the candidates with not only the best technical skills for the role but those who are also the right cultural fit for their organisation. My main focus is on making placements that are set up for long term success. I have recruited candidates from graduate to Associative Director level, with skills across qualitative and quantitative research, customer journey mapping and personas.
Roles hired:
Service Design Consultant Customer Insight Consultant Customer Experience Manager Associate Director - CX
Clients:
The Customer Experience Company

Where I work...

Physically
Sydney, New South Wales
Virtually
United Kingdom: London; United Arab Emirates: Dubai, Abu Dhabi; Ireland; Europe
From my base in Australia I have extensive past experience successfully filling roles into international markets across the UK, Europe and The Middle East. I use detailed phone screens to vet potential candidates and I am comfortable building strong relationships with my clients via phone and video conferencing.

Jennifer worked for us for over 2 years as our recruitment leader. Jen is tenacious in wanting to understand the needs of the business, our culture and is very thorough in how she approaches a search. Jen proved that she is able to hire on cultural fit as well as the other dimensions. I have no hesitation in recommending Jen as a recruiter.

Raj Mendes Managing Director, The Customer Experience Company, LinkedIn profile

I worked with Jennifer at CEC for a number of years. Jennifer was our in house recruiter who screened, interviewed, on-boarded and helped induct our new hires. She could always be relied on to do a fantastic job and had a real knack for picking candidates with the right cultural fit. She was very much integrated into the fabric of the business. I would recommend her to anyone looking for a top class recruiter.

Freya Elliott Director, The Customer Experience Company, LinkedIn profile

Jen Lee was a true asset to The Customer Experience Company. She faced each new open role with vigour, diligence and enthusiasm, ensuring the perfect candidate fit for the business. Jen always dedicated the time to thoroughly understand the exact requirements of the role, mapping those requirements against the current and future path of candidates. Jen's greatest asset is her ability to hone in on the perfect cultural fit, enabling the fantastic team environment CEC has today. Jen always brought a good sense of humour and positivity to, at times, challenging situations.

Carolyn Monk Operations Manager at The Customer Experience Company, LinkedIn profile

Jen is one of the best Recruiters I have had the pleasure of working with. One of the reasons I chose to work with CEC was because of Jen's professional management of my hiring process. I was interviewing remotely for an Australian role from London, so I was completely reliant on Jen to set my expectations, schedule interviews with people at civilised hours, and share feedback and next steps. No other recruiter I worked with during this time came close to how well she communicated with me. I figured if everyone at CEC is as good as Jen, I'll be making a good choice. I thoroughly commend her.

Jenny Dunlop Senior Manager, The Customer Experience Company, LinkedIn profile
12
Positions held:
Recruitment Manager 2015 - 2017
Medical Recruiter 2014 - 2014
Principal Consultant (legal recruitment) 2011 - 2013
Senior Consultant (international markets) 2005 - 2009
Education:
University College Cork 1997
University College Cork 1998
Chartered Institute of Personal and Development 2004

RecruitLoop Verification

Profile approved
LinkedIn connected
Video interview
2x Client references
2x Candidate references
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